Refund Policy
Last updated: April 22, 2025
1. Returns
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible, your item must be unused, in the same condition as received, and in its original packaging.
2. Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Custom products (e.g., personalized items)
- Personal care goods (e.g., beauty products)
- Sale or clearance items
- Gift cards
3. Return Process
To start a return, contact us at . If your return is accepted, we will provide instructions on where and how to send your package. Items sent back without prior authorization will not be accepted.
4. Damages and Issues
Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect. We will evaluate the issue and make it right.
5. Exchanges
The fastest way to ensure you get the item you want is to return the original item and make a separate purchase for the new one.
6. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be automatically issued to your original payment method within 5–10 business days.
7. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company (processing time may vary)
- Contact your bank
If you've done all of the above and still have not received your refund, please contact us at .